Your supervision is required at all times, each adult or guardian is wholly responsible for the welfare of their children at our events.
Ruby Doo staff reserve the right to refuse entry or participation to any individual attending a party/event at any time due to overcrowding or health and safety concerns.
All bookings are non-refundable. If you cannot attend, it maybe possible to exchange your ticket for another date however this option is not guaranteed.
Foul and abusive language or threatening behaviour towards Ruby Doo staff will not be tolerated.
Ruby Doo events are only to be attended by individuals that are fit and well enough to do so. Any medical conditions that may present a risk to others must be brought to the attention of a member of staff as soon as is reasonably possible. This may result in individuals being asked to leave events or events being cancelled.
Ruby Doo is not responsible for any illnesses that may occur as a result of human interaction at events.
We do not store or process any of your sensitive payment or card data, this is handled by our secure payment gateway Stripe and/or Apple Pay. We store your email address, name and event information to provide our services to you. We will never sell your information to any 3rd party. We encrypt your data where necessary. As part of our service, we may send you event notifications and/or newsletters in future.
Ruby Doo events can contain music and flashing lights that may not be suitable for those with epilepsy.
We occasionally video and photograph our events for promotional purposes.
The responsibility lies with the individual to seek treatment for any present medical condition and refrain from attending if advised. If you or your children have a cough, cold, fever, flu-like symptoms, have recently travelled through an area with a health outbreak or have been in contact with someone who is not well - you must not attend.
Please contact us if you have any concerns before proceeding with this booking.